Customer Success Manager

**Job Description Summary**: As a Customer Success Manager (CSM) at GE Vernova, you will play a critical role in driving the success of our utility and energy clients by serving as the primary advocate and a central point of contact between the customer and GE Vernova’s Grid Software organization. You will be responsible for developing a deep understanding of our products and the customer’s business and technical environment, enabling you to guide clients in achieving maximum value from our solutions.
You’ll bring strong customer empathy, a passion for client success, and a focus on ensuring successful customer outcomes—delivering measurable value that aligns with our customers’ operational goals and strategic priorities.
**Roles and Responsibilities**
- ** Customer Advocacy & Relationship Management**
- Serve as the primary technical relationship owner post-deployment, ensuring ongoing alignment with the customer’s business objectives.
- Act as the first point of escala...