Customer Success Manager, Japan

XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go, and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort.

As the Customer Success Manager at XM Cyber, you will guide and oversee the customer journey to ensure the successful adoption, operationalization, and value realization of the XM Cyber platform. 

As your accounts' primary point of contact, you will collaborate with Sales, Product Management, R&D, Marketing, and other teams to guarantee customer satisfaction and retention. 

This remote role is within the Customer Experience organization, working closely w...