Customer Success Manager - Elevate Customer Journey with Intelligent Data Security (Bogotá)

Safetica , a global leader in Intelligent Data Security, is looking for Customer Success Managers to join the growing Customer Success Management team.

Locations

• Europe – Brno, Czech Republic
• LATAM – Bogotá, Colombia

Customer Success Manager responsibilities include ensuring smooth onboarding, guiding customers through implementation, and maintaining high satisfaction with Safetica solutions.

Identify opportunities for growth and act as a bridge between customers and internal teams, collaborating closely with the CSM team in each region.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Lead the onboarding process and ensure fast adoption of Safetica solutions.
• Actively communicate with key customer users and stakeholders (e.g., IT administrators, security managers).
• Resolve customer issues and work with technical suppor...