Job Description
**Job Description:**
We are seeking an experienced **Team Manager – Customer Success Manager** to lead and develop a Customer Success team based in Bratislava (11 team members).
This role is part of a new **Customer Success Management project** , focused on providing a day-2 customer support to existing customers. The main objective is to build long-term customer relationships, ensure retention, and manage the full customer lifecycle for a portfolio of **small to mid-sized enterprise clients** .
**Location:** Bratislava, Slovakia
**Working model:** Hybrid (3× on-site per week)
**Working time:** US hours - from 3 pm to 11:30 pm
**Salary Range:** from 4400 EUR to 6600 EUR gross a month. The actual salary is based on skills, experience and knowledge.
**Key Responsibilities:**
**Leadership & Team Management**
+ Lead, coach, and develop a team of Customer Success Managers / Account Managers to ensure hi...
We are seeking an experienced **Team Manager – Customer Success Manager** to lead and develop a Customer Success team based in Bratislava (11 team members).
This role is part of a new **Customer Success Management project** , focused on providing a day-2 customer support to existing customers. The main objective is to build long-term customer relationships, ensure retention, and manage the full customer lifecycle for a portfolio of **small to mid-sized enterprise clients** .
**Location:** Bratislava, Slovakia
**Working model:** Hybrid (3× on-site per week)
**Working time:** US hours - from 3 pm to 11:30 pm
**Salary Range:** from 4400 EUR to 6600 EUR gross a month. The actual salary is based on skills, experience and knowledge.
**Key Responsibilities:**
**Leadership & Team Management**
+ Lead, coach, and develop a team of Customer Success Managers / Account Managers to ensure hi...
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