Job Description

Customer Success Manager (US Shift)

Location: Domlur, Bengaluru (Onsite)

Shift Timings: 7:00 PM – 4:00 AM IST (US Shift)

Experience: 1–2 Years

Working Days: 5 Days a Week

About the Role

We are looking for a proactive and customer-focused Customer Success Manager to support creators and businesses using Graphy, our creator-tech SaaS platform. In this role, you will own post-onboarding customer relationships, drive product adoption, identify growth opportunities, and ensure long-term customer retention for our US-based customers.

Key Responsibilities

  • Own and manage customer relationships post-onboarding, acting as the primary point of contact
  • Drive product adoption by understanding customer goals and ensuring successful platform usage
  • Proactively...

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