Job Description

Job Profile Overview:

The Engineer – Customer Success Assurance is responsible for contributing to revenue generation for spares, AMC’s and service PO’s, oversee after-sales service activities within a defined geographical region, ensuring smooth support, maintenance services, and customer satisfaction for pharmaceutical and biopharmaceutical equipment. The role focuses on customer retention and coordination with the stakeholders.


Education: BE, B Tech. (Mech., Chem., Instru., Biotech)


Years of Experience: 2 to 3 Years


Work Location: North West / South East


Travel Requirement: Yes, Extensively.


Accountable &Responsible for:

  1. Visit customer sites, understand requirements, and coordinate with the back-end team for offer submission.
  2. Support revenue generation through A...

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