Job Description
What You'll Do:
Own a portfolio: be the trusted technical advisor for your accounts across the full journey — onboarding, adoption, health, value realization.
Act on signals: AI surfaces the risks and opportunities across your accounts; you take them from signal to outcome — accelerating growth, getting ahead of risk.
Level customers up: lead maturity assessments and outcome reviews that raise how customers build — and prove the impact.
Turn priorities into plans: understand each customer's business priorities and translate them into clear technical plans — empowering them to get the most value from the platform.
Fuel the wider team: hand qualified expansion signals and renewal insight to Sales — clean handoffs, shared wins.
Experience and Qualifications:
The ideal candidate will:
Bring ...
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