Customer Success Consultant: Onboarding and Training

WeconnectU, the market leader in property management software, is looking for a Customer Success Consultant: Onboarding & Training to join our fast-growing team.

We’ve built the most advanced Body Corporate and HOA management software on the market – a single solution that integrates every function of property management and accounting. As part of the team, you’ll play a key role in helping new clients get started, guiding them through both the data migration process and hands-on system training.

You’ll also be advising clients on best-practice SOPs, so we're looking for someone who’s comfortable with both systems and people.

Key Responsibilities:

• Collaborate with the migration team to define data needs and format client data for upload.
• Assist with data preparation and migration.
• Create and manage custom training plans for clients.
• Monitor training progress and ...