Job Description
We are hiring a proactive, highly organized person to become a key support role in our wedding photo booth and sign-in stationery business.
This is not a basic admin or task-only VA role.
We already have a VA who handles a lot of the checklist-based CRM work. What we need now is someone who can understand the business deeply, stay across all moving parts, and help oversee customer communication, operations flow, and day-to-day priorities.
This person will act as a right-hand support across customer success and operations, helping us stay on top of what matters and making sure nothing slips through the cracks.
What This Role Is Really About
You will:
- Keep a high-level view of the business
- Make sure customers are responded to and looked after
- Flag important issues and action items to the founders
- Follow up on tasks until they are actually completed
- Help us stay organized during busy wedding periods
- Support smooth coordination across bookings, ...
This is not a basic admin or task-only VA role.
We already have a VA who handles a lot of the checklist-based CRM work. What we need now is someone who can understand the business deeply, stay across all moving parts, and help oversee customer communication, operations flow, and day-to-day priorities.
This person will act as a right-hand support across customer success and operations, helping us stay on top of what matters and making sure nothing slips through the cracks.
What This Role Is Really About
You will:
- Keep a high-level view of the business
- Make sure customers are responded to and looked after
- Flag important issues and action items to the founders
- Follow up on tasks until they are actually completed
- Help us stay organized during busy wedding periods
- Support smooth coordination across bookings, ...
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