Job Description

, Philippines

Job Family Group:

Customer Operations

Worker Type:

Regular

Posting Start Date:

January 6, 2026

Business Unit:

Experience Level:

Early Careers

Job Description:

What's the role

This job forms part of the Order to Delivery Journey and provides high quality frontline Customer facing service to support the Retail End to End integrated team (General Public and where applicable Loyalty, Digital). The Customer Operations Specialist Loyalty needs to project a professional company image by providing the best Customer experience through phone interaction, emails, ticketing, live chat and social media engagements with Customers. The Customer Operations Specialist Loyalty delivers effective communications, value-adding interactions and efficient issue resolution.

What you'll be doing

Your principal accountabilities will include:

Customer Enquiries

  • Handle a ...

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