Customer Success Associate

At Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Our platform powers marketing for 1,500+ iconic events, festivals, venues, and promoters across North America.

We help our customers grow their audience and sell out shows using intelligent, automated, and personalized digital marketing tools.

Customer Success is central to Hive’s mission. As a Customer Success Associate, you’ll play a key role in helping customers succeed, supporting our CS and Onboarding teams, and contributing to scalable systems that grow with the business.

If you’re excited to work closely with customers, learn the foundations of Customer Success, and make a real impact in a fast-growing SaaS company, we’d love to hear from you

The Role:

We’re hiring a Customer Success Associate to support adoption and retention across our customer base, with a focus on Hive’s self-serve customers.

This role sits...