Customer Success Associate

Join Monizze as Customer Success Associate, French and Dutch speaking, on a permanent contract in Brussels!

Monizze is a fast-growing fintech, leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services.

Your mission?

We are looking for a Customer Success Associate to ensure our Customer Success team continuously provides the highest level of support to our mid-sized merchants.. As Customer Success Associate at Monizze you will be responsible to cultivate strong relationships, drive customer satisfaction, and maximize revenue opportunities with our customers. Reporting to the Head of Customer Success and Acceptance network, you will play a crucial role in ensuring the overall success of the employer business unit.

Your responsibilities?

Example activities in this role:

• Be the Monizze/customer advocate and primary point of contact and be responsible for: building and ...