Customer Success Associate

About the job

Title: Associate - Customer Success

About Us:

Setu is reimagining the digital financial future of India. Our products power onboarding, payments, lending, deposits, and financial data flows for dozens of businesses, making complex journeys simple, secure & scalable.

Importance of the role

At Setu, our growth accounts—typically fast-scaling customers acquired through inbound channels—represent the next wave of partners who will mature into large, strategic relationships. Managing this portfolio well is essential to ensuring healthy adoption, sustained usage, and predictable revenue maturity. This role directly influences customer satisfaction, activation quality, and long-term growth potential by ensuring each partner gets the right support, guidance, and structure to scale efficiently on Setu’s products.

What will you do at Setu?

In this ro...