Job Description
As a Customer Success & Application Engineer, you will be responsible for the successful implementation and adoption of Smart Robots solutions at customer sites, directly or through our network of partners and integrators.
You will coordinate technical delivery activities, provide training and support, and gather market feedback to guide product evolution.
This role combines technical implementation, project management, and customer success, with a strong focus on collaboration, quality, and continuous improvement.
Main areas of activity
Coordinate Smart Robots system deployments from order to go-live, ensuring quality, timelines, and customer satisfaction.
Plan and monitor project activities, controlling schedules, costs, and resources.
Gather and define technical and functional requirements with customers and partners.
Configure Smart Robots systems both in-house and at customer sites.
Lead customization and integration activities in collaboration wit...
You will coordinate technical delivery activities, provide training and support, and gather market feedback to guide product evolution.
This role combines technical implementation, project management, and customer success, with a strong focus on collaboration, quality, and continuous improvement.
Main areas of activity
Coordinate Smart Robots system deployments from order to go-live, ensuring quality, timelines, and customer satisfaction.
Plan and monitor project activities, controlling schedules, costs, and resources.
Gather and define technical and functional requirements with customers and partners.
Configure Smart Robots systems both in-house and at customer sites.
Lead customization and integration activities in collaboration wit...
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