Customer Success Advisor (Instructor Support)

Customer Success Advisor (Instructor Support)

£26,500 – £28,000 per year | Full-time | Permanent
Location: Ripon – office based (commutable from Harrogate, York, Thirsk, Northallerton)
Monday to Friday | No weekends | No evenings

Please note this is NOT a sales role

There is no cold calling, no commission, and no sales targets.

About the Role

We’re recruiting a Customer Success–focused Relationship Manager to join the Head Office team at Bill Plant Driving School, one of the UK’s largest and most trusted driving tuition providers.

This is a relationship-led, customer support role focused on onboarding, coaching, and ongoing account management for our network of self-employed driving instructors.

You’ll help instructors grow their businesses, solve problems, and deliver great experiences to learners — supported by a friendly, collaborative team.

What You’ll Be Doing...