Customer Success & Account Operations Specialist

Location: Richmond, Virginia Role Type: On-Site / Field-Based Compensation: 60k - 72k base salary + healthcare stipend About Cobotiq Cobotiq helps organizations improve facility operations through robotic cleaning technology, deployment support, monitoring, service, and long-term adoption programs. We work with customers looking to improve cleaning consistency, labor productivity, uptime, utilization, safety, visibility, and operational performance. We believe robots do not replace people; they empower teams to work more efficiently, consistently, and intelligently. About the Role Cobotiq is seeking an organized, detail-oriented, customer-centered, and adaptable Customer Success & Account Operations Specialist to support our customer success function. The right candidate will effectively support onboarding, monitor account health, coordinate issue resolution, maintain accurate records, and keep customers and internal teams aligned. Success requires someone who can build trust with oper...