Customer Solutions Specialist - Seattle, WA

This role is field-based, and candidates should live within a reasonable distance from the primary city.

Candidates may live in the following cities:

• Seattle, WA
• Tacoma, WA
• Spokane, WA
• Yakima, WA
• Juneau, AK

The Customer Solutions Specialist (CSS) is a key member of the Access and Reimbursement team within AbbVie Patient Services. The CSS calls on HCP offices in their assigned territory to represent and serve as a subject matter expert on AbbVie’s in-office portals and access related solutions. The CSS also partners closely with other AbbVie field stakeholders to offer the right solutions to offices that create the best possible patient prescription experience possible.

Responsibilities:

• Understand HCP office process and offer electronic solutions (i.e. portals) that will improve the patient Rx experience.
• Thoroughly unde...