Job Description
Job Title: Customer Solutions Rep IV
Location: Rio Rancho, NM
Onsite Requirement: Will need to be able to come onsite Tuesday, Wednesday and Thursday
Duration: 24 + Months
Pay Rate: $18 - 19.39/hr. on W2 all-inclusive without benefits
Job Description
SMB Chat Responsibilities
- Gathers and assesses SMB customers' hardware, software and technical needs.
- Generates leads to specific departments based on customers’ needs and segments.
- Identifies related future needs for lead generation, opportunity expansion.
- Identifies customer specific parameters and constraints that impact the solution.
- Investigates and optimizes a solution to fit the requirements of the customer.
- Identifies probable competition.
- Solicits inputs from team members as required.
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