Customer Solution Consultant, APM - Power Factors

Customer Solution Consultant, APM - Power Factors

About Power Factors

Power Factors is a software and solutions provider at the forefront of the clean energy transition, offering Unity — one of the most extensive and widely deployed renewable energy management suites in the market. With over 300 GW of wind, solar, and energy storage assets under management, we help owners and operators maximize the performance and value of their renewable energy portfolios. Our platform spans asset performance management (Unity APM), SCADA and control systems (Unity SCADA), and data analytics across the full asset lifecycle.

We are looking for a Customer Solution Consultant to join Power Factors' Customer Support organization. In this role, you will work in the ticket queue daily, owning and resolving complex customer issues with a level of technical depth and consultative engagement that goes well beyond traditional support. You will intake and investigate...