Job Description
Customer Service Advisor (Temporary - 6 Months)
Hybrid Flexible Hours
We are currently recruiting for a Customer Service Advisor to join a busy, fast-paced support team on a 6-month temporary contract.
This is a great opportunity for someone who enjoys helping customers, solving problems, and working across multiple channels in a collaborative environment.
About the Role
You will be the first point of contact for customers, providing support and resolving queries through a variety of channels including phone, email, and webchat. The focus is on delivering a high-quality customer experience while handling enquiries efficiently and professionally.
Key Responsibilities
- Supporting customers with account access, including login
- Responding to inbound emails and webchat requests
- Handling inbound and outbound calls in a contact centre environment
- Managing a high volume of customer queries an...
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