Customer Services Associate

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Job Title: Customer Service Associate

Purpose of job:

To deliver high quality and fair ACCA EAH operations that meet the needs of internal stakeholders, awarding bodies and test takers.

Main opportunities/challenges for this role 

Accountabilities, responsibilities, and main duti...