Customer Services Assistant

Global Citizen Solutions is a multidisciplinary firm specializing in dual citizenship solutions, investment programs and global mobility strategies worldwide. We provide, and collaborate with expert partners, services in wealth management, relocation, legal and tax affairs, and concierge.

The Role

We are looking for a talented and passionate Customer Service Assistant - Migration Services , within the American continent time zone, driven by the idea of delivering exceptional client experiences and thrive in a collaborative environment to join our dynamic and successful team.

About the Job

• Understand/identify clients’ needs and expectations, and connect to the relevant specialists/ teams, ensuring personalized and effective solutions.
• Address every inquiry in a timely manner, in accordance with the KPIs.
• Understand our products and services; Continuous training.
• Address phone calls with the correct greeting, re...