Job Description

Customer Services Assistant
Permanent
Robertsbridge
£27K, Company bonus, year on year annual leave growth, health care cash back plan, remote location - you will need to drive for this role (free parking on site).

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive environment? Our client, is seeking a Customer Services Assistant to join their vibrant team!

As a vital member of the Operations department, you'll play a crucial role in ensuring customers receive outstanding service. If you're proactive, detail-oriented, and dedicated to customer satisfaction, we want to hear from you!

Key Responsibilities:

Order Processing: Accurately enter customer orders into the ERP system, resolve discrepancies, and ensure timely despatch from the warehouse.
Customer Support: Handle phone and email inquiries, providing product information, pricing details, and basic technical advice.
Coordination: Colla...

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