Customer Services Account Handler

Customer Services Account Handler

Blackburn (Monday-Friday)

We are currently recruiting a Customer Services Account Handler who will be responsible for managing the service of all customer accounts & being the first point of contact for our customers.

Who are we looking for?

• Communication Skills – excellent written and verbal
• Attention to detail
• Excel competency
• Quick thinking with good problem solving skills
• Personable and able to influence at all levels of business
• Experience preferred but not essential of ERP systems in a customer service environment
• Team player

Responsibilities

• Manage service level for customer accounts.
• Produce customer forecasts using customer portals and challenge internally / externally when orders differ.
• Build excellent relationships with your customers internally and externally throu...