Customer Service

Customer Service - Hazardous Waste

📍Wednesbury

Full Time (8.30-5.00 & 8-4.00)

9 Months Contract to cover maternity leave

As a Customer Service Advisor, you'll be the dedicated point of contact for a portfolio of customers, ensuring they receive outstanding service, proactive support and regular communication. You'll build trusted relationships, understand your customers' needs and work closely with internal teams to deliver the best possible outcomes.

You'll play a key role in driving customer satisfaction, supporting contract renewals and identifying opportunities to grow and strengthen customer partnerships.

Your core responsibilities

• Deliver excellent customer service by handling customer enquiries via phone, email and other communication channels.

• Resolve customer queries efficiently, ensuring a positive exper...