Customer Service

The Company
a well-established Australian business supplying innovative building products to the construction industry. With a reputation for quality, reliability and exceptional customer service, they are looking for a Customer Service Representative to join their collaborative team.

The Role
This is a varied role where you'll be the first point of contact for customers, supporting them from enquiry through to delivery while working closely with Sales, Operations and the Warehouse to ensure a seamless customer experience. Reporting to the National Customer Service Manager, you'll be responsible for delivering outstanding customer service while ensuring customer orders and enquiries are processed accurately and efficiently.

Your responsibilities will include:

• Managing customer enquiries via phone and email
• Processing customer quotes, orders, returns and credits
• Supp...