Job Description

Customer Service Technician Posting Date : 09 Jan 2026 | Close Date :09 Apr 2026

Responsibilities & Duties:


Customer Production Line Support


  • Support the Customer Service Engineer at the customer production line to ensure continuous operational coverage



  • Assist in resolving customer-side issues in a timely and effective manner



  • Provide accurate and timely feedback to the Customer Service Engineer regarding issues at the customer plant


  • Change Implementation Support


  • Support the Customer Service Engineer and Supplier Quality Engineer (SQE) in evaluating supplier changes



  • Assist in carrying out fitment and validation activities at the customer site


  • Engineering Changes & Permits


  • Support assurance that engineering changes and permits are implemented in accordance with approved procedur...

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