Job Description

  • Growing company, Progression opportunities
  • Close to transport links, Free on site parking

    • About Our Client

    This organisation operates within the Utilities industry and is dedicated to providing tailored solutions to its clients. With a focus on customer-centric services, the company strives to maintain excellence in its operations and client interactions.

    Job Description

  • Lead and manage a customer service team to deliver excellent service levels.
  • Monitor team performance and implement strategies to meet key performance indicators.
  • Handle escalated customer queries and complaints to ensure timely resolutions.
  • Develop and deliver training plans to enhance the skills of team members.
  • Collaborate with other departments to streamline processes and improve customer experience.
  • Generate and present reports on team performance and customer feedback.
  • Ensure compliance with organisat...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Page Personnel today.

    Submit Application