Job Description

Customer Service Team Leader

Lead, support and elevate a high-performing customer service team.

Why You’ll Love This Role

  • Key leadership role with real impact on the customer experience
  • Opportunity to coach and develop a frontline team
  • Be part of a collaborative, customer-first environment
  • Build your leadership capability within a growing business

About the Role

As our Customer Service Team Leader, you will play a critical role in ensuring the smooth day-to-day operation of the customer service team at our Berrinba location.

You’ll support the Senior Customer Service Team Leader by leading frontline staff, driving service excellence, and ensuring customer enquiries are managed effectively and efficiently.

This is a Monday - Friday

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