Job Description
Shape lasting client connections as the Customer Service Team Leader at TD in Windsor, Ontario. This role emphasizes legendary customer service and impactful relationship management.
TD is seeking a dynamic leader to empower Relationship and Account Managers. You will engage in onboarding, handle customer inquiries, and identify sales referrals to elevate the customer experience while ensuring compliance with internal protocols. Your role also includes providing training and continuous support to fellow team members.
Key Responsibilities:
• Deliver seamless service and effective customer onboarding
• Recognize and act on sales opportunities for referrals
• Approve AML/KYC reviews for new accounts
• Maintain compliance standards for banking procedures
• Foster team collaboration and knowledge sharing
Requirements:
• Undergraduate degree preferred
• 3+ years of experience in customer service role
• Familiarity with banking processes and regulations
• S...
TD is seeking a dynamic leader to empower Relationship and Account Managers. You will engage in onboarding, handle customer inquiries, and identify sales referrals to elevate the customer experience while ensuring compliance with internal protocols. Your role also includes providing training and continuous support to fellow team members.
Key Responsibilities:
• Deliver seamless service and effective customer onboarding
• Recognize and act on sales opportunities for referrals
• Approve AML/KYC reviews for new accounts
• Maintain compliance standards for banking procedures
• Foster team collaboration and knowledge sharing
Requirements:
• Undergraduate degree preferred
• 3+ years of experience in customer service role
• Familiarity with banking processes and regulations
• S...
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