Job Description
Takealot.com in Cape Town is seeking a Customer Service Team Leader to guide a team of 15+ Online Shopping Assistants, ensuring high-quality customer interactions and adherence to service standards. The role reports to the Customer Services Manager and requires strong leadership and coaching skills. Responsibilities include monitoring attendance, coaching, escalating improvements, and collaborating with internal departments to resolve customer queries while sustaining productivity and service
Ready to Apply?
Take the next step in your AI career. Submit your application to Takealotgroup today.
Submit Application