Customer Service Support Specialist

Job Description

We are seeking a highly organized and detail-oriented Customer Service Support Specialist to join our team. The role is primarily non-customer-facing and involves supporting internal teams, managing quotes and ensuring smooth project delivery processes.

Key Responsibilities

• Manage customer project delivery for low-risk, small-to-medium scope projects
• Handle straightforward legal and commercial tasks related to project activities
• Read, analyse, and manage data from emails and spreadsheets
• Act as an intermediary between Sales and Remarketing Managers to create and manage quotes using Microsoft Dynamics D365
• Take ownership of quote management, ensuring clear communication between Sales, Remarketing, and the factory (TRC)
• Understand and follow business workflows, compliance metrics, and internal policies
• Maintain knowledge of country-specific regulations, including import/exp...