Job Description

The customer service representative plays an important role with customers and is responsible for entering customer orders accurately and efficiently into a company's order processing system. Verifying customers’ information, ensuring the accuracy of product details and pricing, and ensuring orders are processed in a timely manner. Responding to inquiries from customers or sales representatives, troubleshooting any issues with orders, and providing customer service as needed.

Responsibilities:

  • Contact for Customer Inquiries, orders, and RMA request.
  • Enter customer orders into database accurately and promptly
  • Verify order details for accuracy and completeness
  • Provide order confirmations to customers
  • Communicate with customers to resolve order discrepancies
  • Maintain detailed and organized records of orders
  • Collaborate with internal stakeholder to ensure order fulfillment
  • Provide exceptional customer service

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    Job Details

    Location
    Shah Alam, Selangor, Malaysia
    Job Type
    Full time
    Category
    Information and Record Clerks
    Posted Date
    July 17, 2026
    Deadline
    August 26, 2026