Job Description

POSITION RESPONABILITIES
  • Communication with clients to inform about order status (scheduling, delivery, replenishment)
  • Together with Planning, work on meeting delivery commitment dates to clients
  • Customer service, being the main contact in the company
  • Ensure communication (prioritization) of delivery scheduling to clients
  • Analysis of estimated cost of the process, related to Customer Service and Planning
  • Analysis of the process together with Planning for improvements and implementations of this
  • Support to the Materials department to ensure correct compliance with internal processes
  • Keep data updated such as material, clients, dates and Oracle system
  • KPI's compliance
QUALIFICATIONS
  • English intermediate
  • Industrial Engineer, Bachelor of Administration or related
  • Computational programs, Advanced Oracle
  • Knowledge of Customer Service, As...

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