Customer Service Supervisor Role

Lead a dedicated team as a Customer Service Clerks Supervisor. This permanent, full-time position requires strong leadership, training, and problem-solving skills.
In this role, oversee staff training and development in a fast-paced environment. You will identify training needs, coordinate work duties, and prepare reports to enhance productivity. This supervisory position does require handling the same duties as the workers, ensuring high standards and excellent customer service are maintained.
Key Responsibilities:
• Identify training needs for team members
• Coordinate and assign staff duties effectively
• Prepare detailed reports on team performance
• Resolve any work-related problems as they arise
• Train staff on safety and company policies
Requirements:
• Minimum of 1 year supervisory experience
• Completion of College or CEGEP required
• Proficient in MS Office applications
• Strong interpersonal skills and initiative
• Ability to work effe...