Job Description
Customer Service Supervisor - MENA, SSA & Central Asia
Onsite Location(s): Dubai, DU, AE
Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
Customer Service Supervisor – MENA, SSA & Central Asia
About the Role
We are seeking a Customer Service Supervisor to lead our Dubai-based Customer Service team supporting distributor markets across the Middle East & North Africa (MENA), Sub-Saharan Africa (SSA), and Central Asia. This role is responsible for leading the day-to-day customer service operations, ensuring an exceptional distributor experience, and driving operational excellence across the region.
The Customer Service Supervisor will lead and develop a high-performing team while partnering closely with Sales, Demand Planning, Supply Chain, Logistics, Finance, and Quality to ensure alignment on demand forecasts (LBEs), product availa...
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