Job Description
Join a dynamic team as a Customer Service Specialist, where you'll maintain valuable client relationships while delivering exceptional service. This position focuses on processing orders and providing client solutions.
As a Customer Service Specialist, you'll utilize your 2 years of experience to manage orders through various channels, ensuring clients' needs are met promptly. Your skills in upselling promotions and providing technical information will be crucial for enhancing customer satisfaction and driving sales.
Key Responsibilities:
• Process orders from calls, emails, and faxes
• Provide technical information as needed
• Offer business solutions tailored to clients
• Communicate availability of products and order status
• Collaborate with sales managers to boost service quality
Requirements:
• 2 years of experience in customer service
• Strong communication skills in French and English
• Post-secondary education is a plus
• Detail-oriented and...
As a Customer Service Specialist, you'll utilize your 2 years of experience to manage orders through various channels, ensuring clients' needs are met promptly. Your skills in upselling promotions and providing technical information will be crucial for enhancing customer satisfaction and driving sales.
Key Responsibilities:
• Process orders from calls, emails, and faxes
• Provide technical information as needed
• Offer business solutions tailored to clients
• Communicate availability of products and order status
• Collaborate with sales managers to boost service quality
Requirements:
• 2 years of experience in customer service
• Strong communication skills in French and English
• Post-secondary education is a plus
• Detail-oriented and...
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