Job Description
**We get it: job searching takes time and attention.** At Kelly®, we’re here to make it a whole lot easier for you. We’re seeking a Customer Service Specialist to work at a leading organization in Richardson, TX. This opportunity could be the one you’ve been looking for.
**Pay Rate: $18.00 per hour**
**Shift: 1st**
**What’s a typical day as Customer Service Specialist? You’ll be:**
+ Responding to customer inquiries via phone, email, chat, or in person.
+ Providing accurate information about products, services, policies, and procedures.
+ Resolving customer complaints or issues in a timely and professional manner.
+ Processing orders, returns, payments, and account updates as needed.
+ Documenting all customer interactions in company systems or CRM tools.
+ Escalating complex issues to supervisors or specialized departments when necessary.
+ Maintaining a high level of professionalism and customer satisfaction at all times.
...
**Pay Rate: $18.00 per hour**
**Shift: 1st**
**What’s a typical day as Customer Service Specialist? You’ll be:**
+ Responding to customer inquiries via phone, email, chat, or in person.
+ Providing accurate information about products, services, policies, and procedures.
+ Resolving customer complaints or issues in a timely and professional manner.
+ Processing orders, returns, payments, and account updates as needed.
+ Documenting all customer interactions in company systems or CRM tools.
+ Escalating complex issues to supervisors or specialized departments when necessary.
+ Maintaining a high level of professionalism and customer satisfaction at all times.
...
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