Customer Service Specialist

We are looking for a
Customer Service Representative
with strong ownership, a positive attitude, and a passion for delivering excellent service in the freight forwarding industry. This role supports
air import and export bookings
, customer coordination, and end‑to‑end shipment monitoring to ensure smooth, timely, and efficient cargo movement.

This is an excellent opportunity for a
career‑minded individual
who wants to grow within a professional logistics organization.

Key Responsibilities

Customer Service & Coordination

• Handle customer inquiries for
  air import and export bookings
  in a timely and professional manner.
• Coordinate with clients, overseas partners, carriers, and internal teams regarding shipment requirements.
• Provide accurate quotations, schedule options, and service information to customers.
• Ensure all customer instructions and documentation requirements are properly communicated and e...