Customer Service Specialist Magazzino (Madrid)

Overview

Shape the future of logistics with us. We are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. Possible office locations include: Bönen (Germany), Agrate Brianza, Milan (Italy), and Madrid (Spain).

Responsibilities

• Provide customer support in the DACH region as the first point of contact for questions and inquiries.
• Maintain data and set up new customers, building long-term relationships through excellent service.
• Monitor daily warehouse movements and proactively identify and address discrepancies.
• Coordinate inventory checks, taking responsibility for communication, analysis, and follow‑up.
• Handle quality‑related issues and stay in close contact with the quality department until resolution.

Qualifications

• Completed vocational training as an industrial clerk, office administrator, or comparable experience in customer service.
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