Customer Service Specialist

Customer Service Specialist Permanent Hybrid Location: Limerick, Ireland Harmonics Recruitment are currently recruiting on behalf of one of their clients in Limerick Hours of Work: 39 hours per week. 8.00 4.30pm (Mon Thurs), 8.00am 3.30pm (Fri). Flexibility required to meet business demands. Manufacturing experience and sap essential Role Purpose Under the direction of the Plant Manager and as part of the overall EMEA Supply Chain team, the Customer Service Specialist will be responsible for maintaining an ongoing relationship with internal and external customers served from the Limerick facility and person in this role will have daily exposure to and interaction with customers in a dynamic environment and will be expected to manage customer accounts. The Customer Support Specialist is responsible for interpreting and analysing customer inquiries, generating customer quotes, processing customer purchase orders, providing status updates, prices, and following up accordingly. This role w...