Job Description

Company: Shanghai Chenmao International Logistics Co., Ltd. (China)

Key Responsibilities

  • The Bridge : Serve as the main point of contact for local clients and our China HQ team for all order instructions.
  • The Tracker : Monitor real-time shipment statuses and provide precise, daily in-transit reports.
  • The Problem Solver : Identify delay risks early (customs, flights, etc.), alert stakeholders, and execute contingency plans.
  • The Guardian : Manage customer inquiries, resolve complaints professionally, and secure final ...

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