Job Description

Job Description

Job Title: Customer Service Representative (CSR) – Voice Process (Remote)

Location: Remote (Work From Home)

Job Type: Full-Time

Salary: ₹25,000 – ₹35,000 per month (Based on experience)

Role Overview

We are hiring a confident and fluent English-speaking Customer Service Representative (CSR) for a Voice Process (On-Call Only) role. The candidate will handle inbound and outbound customer calls, resolve queries professionally, and update all interactions in Zoho CRM accurately.

This role requires excellent spoken English, strong listening skills, and the ability to manage customer conversations with clarity and professionalism in a remote setup.

Key Responsibilities
  • Handle inbound and outbound customer calls in fluent English.
  • Provide accurate product/service information over calls.
  • Resolve customer complaints...

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