Job Description

Customer Service Specialist


1 year FTC


£29,900 – 35,500


Job purpose: Customer Service Specialist


We are seeking a proactive and customer-focused Customer Service Specialist to act as the primary operational contact for customers throughout complex service and maintenance projects. This role is responsible for delivering exceptional customer service by coordinating communications, managing operational updates, and ensuring customer expectations are met from project initiation through to completion.


Working closely with cross-functional teams including Operations, Engineering, Supply Chain, Quality and Commercial functions, you will help deliver successful customer outcomes while supporting continuous improvement initiatives.


Responsibilities: Customer Service Specialist


Customer Relationship Management

  • Act as the primary operational point of contact for assigned customer proje...

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