Job Description

Start dates: 7/13 – 100% Onsite in Winchester, VA until released to hybrid schedule

Training hours: 9:00am – 5:30pm

Normal shifts available after training: Sun – Fri OR Mon – Sat FLEX: Start times in between 11am-2pm

Scope

  • This position involves taking back-to-back inbound calls, sitting at a desk, working on a computer, navigating two monitors and several programs to assist members with questions regarding their account.
  • Looking for individuals who are dependable and committed to quickly resolving needs while providing excellent service to company account holders.

    • Once hybrid:

  • Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services/methods.
  • Minimum of 50 mbps download speed and 25 mbps upload speed
  • Ethernet connection is required
  • Ability to setup and install workstation equipment...

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