Customer Service Specialist

Job Title:

Customer Support Associate – International Voice/Chat Process
Location:

Gurugram

Job Description:
We are hiring

Customer Support Associates

for an

International Voice/Chat Process

at our Gurugram location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

Key Responsibilities:
Handle customer calls and chat for international clients professionally and efficiently
Understand customer issues and provide accurate resolutions
Maintain high standards of communication and customer satisfaction
Adhere to process guidelines and quality parameters
Document customer interactions appropriately

Eligibility Criteria:
Undergraduate/Graduate freshers

are eligible to apply
Graduates with experience

in International Voice and Chat BPO domain are a...