Job Description
Customer Service Specialist - Craft & Glory
Gurgaon, NCR (On-Site)
Full-Time | 6 Days/Week
About Craft & Glory Craft & Glory is India’s homegrown heritage brand for uncompromising leather footwear and goods — built with the intention of lasting decades, not seasons.
We are not a mass-market company. We obsess over materials, craftsmanship, and authenticity, creating products that stand alongside the world’s most respected heritage brands.
Our ambition is simple but bold: build a globally admired premium brand from India.
To do that, we need exceptional people — not just employees.
Who This Role Is For This role is for individuals who take pride in doing things properly.
You are articulate, composed under pressure, detail-oriented, and naturally inclined to help people. You don’t treat customer service as a script-driven job — you treat it as relationship building, problem solving, and brand stewardship.
You will become the trusted human interface between Craf...
Gurgaon, NCR (On-Site)
Full-Time | 6 Days/Week
About Craft & Glory Craft & Glory is India’s homegrown heritage brand for uncompromising leather footwear and goods — built with the intention of lasting decades, not seasons.
We are not a mass-market company. We obsess over materials, craftsmanship, and authenticity, creating products that stand alongside the world’s most respected heritage brands.
Our ambition is simple but bold: build a globally admired premium brand from India.
To do that, we need exceptional people — not just employees.
Who This Role Is For This role is for individuals who take pride in doing things properly.
You are articulate, composed under pressure, detail-oriented, and naturally inclined to help people. You don’t treat customer service as a script-driven job — you treat it as relationship building, problem solving, and brand stewardship.
You will become the trusted human interface between Craf...
Ready to Apply?
Take the next step in your AI career. Submit your application to Craft & Glory today.
Submit Application