Customer Service Specialist

Job Description

Position:
Commercial Assistant – Apex Business Solutions

About Us

We are a virtual assistance company focused on delivering exceptional results to our clients abroad through efficient and well-organized customer service processes. We are growing and looking for a talented
Commercial Assistant
to join our team and turn opportunities into scheduled appointments and sales.

What We're Looking For

We are seeking a professional who is passionate about what they do, with proven experience in customer service, who understands the unique needs of each client and knows how to translate them into high-quality service. If you are organized, proactive, enjoy working collaboratively, and have
FLUENT English
, we want to meet you

Responsibilities

• Handle inbound traffic from client acquisition channels (phone, SMS, social media, email, etc.);
• Organize and manage leads in the client's calendar in a cohesive...