Customer Service Specialist

Company Description HaveFun Travel and Tours is a growing travel agency committed to providing memorable and hassle-free travel experiences. The company focuses on personalized tour packages, ticketing, and travel arrangements for both local and international destinations. HaveFun Travel and Tours values excellent customer service, reliable travel solutions, and building long-term relationships with clients. Team members are encouraged to contribute ideas, collaborate, and support travelers at every stage of their journey.

Role Description This is a full-time, Work from Home Customer Service Specialist role based in Antipolo. The Customer Service Specialist will handle inquiries and bookings via phone, email, and in person, ensuring accurate and timely information about travel packages, schedules, and requirements. The role involves assisting customers with reservations, changes, and cancellations, and coordinating with internal teams and exte...