Job Description

Job Description

Position: APS4 Insurance Call Centre Officer

Location: Melbourne, VIC

Start date: ASAP

Duration: Approx. 12 months with potential to extend

Pay rate: $54.88 per hour plus 12% super

Requirements: Previous call centre or customer service experience is essential. Experience in insurance or financial services is highly regarded.


Overview

Our Federal Government client is seeking an APS4 Insurance Call Centre Officer to join a high-performing insurance contact centre based in Melbourne.

This role is responsible for providing exceptional customer service and general advice to customers regarding home insurance products. Working as part of a supportive team, you will respond to enquiries, prepare insurance quotes, pro...

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